“Good work ain’t cheap,
cheap work ain’t good.”

Are you shopping for a bid, or are you shopping for a roofer?

Who do you need to call first?

• Your insurance company?

• Your insurance agent?

• A roofer?

• Your neighbor or brother-in-law?

What you need to know before you call your insurance company.

• How long have you had your current insurance company?

• Have you ever filed a claim before?

• Will my rates go up if I file a claim?

• What if my roof is too old, will my insurance help me?

• How old is your roof?

• Is your roof leaking?

• What is your deductible and how does that work?

You’ve already called your insurance company, now what?

• Have you been contacted by your assigned adjuster?

• Do you have an appointment scheduled?

• Did your adjuster tell you that they do not want to meet your contractor during the appointment?

• What’s the difference between a claims handler and a field adjuster?

• Do you need to be present during the inspection?

Insurance has already given me a check, now what?

• Do I need to deposit the check or just keep it as is?

• Why is your mortgage company on the check and what should you do about it?

• Are you supposed to pay anything up front before your contractor starts the job?

• How much are you supposed to give your roofer before you begin?

• What is the second check? How and when do you get your second check?

• Do you get to keep the second check?

Do you need to get bids and estimates?

• Are you supposed to start getting bids now?

• Did your agent tell you to get three bids? Why?

• Should you give your paperwork to your contractor?

When and how is your deductible paid?

• Do you pay your deductible to your insurance company or your contractor?